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Get in Touch

We'd love to hear from you. Choose the channel that best fits your needs, and our team will respond promptly. For technical issues, our developer support team is available 24/7.

  • •Sales: Use the contact form above
  • •Developer Support: Use the contact form above
  • •Partnerships: Use the contact form above
  • •Press: Use the contact form above

Offices

NkapFin is headquartered in Yaoundé, Cameroon with engineering hubs in Douala, Lagos, and Nairobi. Our distributed team works across 8 African countries to serve the continent's financial infrastructure needs.

  • •Yaoundé, Cameroon — Headquarters
  • •Douala, Cameroon — Engineering Hub
  • •Lagos & Nairobi — Engineering Hubs
  • •Remote team across Africa

Support Hours

Our support team operates around the clock for critical issues. Sales and general inquiries are handled during business hours, while developer support and incident response are available 24/7.

  • •Developer Support: 24/7 via email and chat
  • •Sales: Monday–Friday, 8:00–18:00 WAT
  • •Critical incidents: 24/7 on-call engineering team
  • •Response time: Under 2 hours for production issues

Community

Join the NkapFin developer community to connect with other builders, share knowledge, and get help from our team and fellow developers.

  • •Discord community for real-time discussions
  • •GitHub for SDK issues and feature requests
  • •Twitter/X for product updates and announcements
  • •Monthly developer meetups in Yaoundé, Douala, Lagos, and Nairobi